Privacy Policy — 83jl.com Casino

1 Who We Are

83jl.com ("we," "us," "our," or the "Platform") is an online casino and gaming platform serving players in the Philippines. For the purposes of this Privacy Policy, 83jl.com acts as the data controller in respect of the personal information you provide when registering for and using our services.

This Privacy Policy applies to all personal data collected through the 83jl.com website, mobile-optimized platform, and any related communications channels, including customer support interactions. It applies to all registered users, prospective users, and visitors to the Platform.

By accessing or using the 83jl.com Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2 Personal Data We Collect

83jl.com collects the following categories of personal data, depending on how you interact with the Platform:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are 21 years of age or older);
• Nationality and country of residence;
• Email address and mobile phone number;
• Residential address (barangay, city/municipality, province).

2.2 Identity Verification Documents

• Copies of government-issued photo identification (e.g., PhilSys National ID, passport, driver's license, SSS ID, UMID, voter's ID, PRC ID);
• Proof of address documents (e.g., utility bill, bank statement, barangay certificate);
• Selfie or live photo for biometric verification purposes where required.

2.3 Financial Information

• GCash or PayMaya mobile wallet number;
• Bank account details for BPI, BDO, Metrobank, or other linked bank accounts;
• Transaction history, including deposit amounts, withdrawal requests, and payment method used;
• Source of funds declarations where required for AML compliance.

2.4 Gaming & Account Activity Data

• Game history, bet amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status);
• Login timestamps, IP addresses, and device identifiers.

2.5 Technical & Usage Data

• IP address and approximate geolocation;
• Browser type, version, and operating system;
• Device type (desktop, mobile, tablet) and screen resolution;
• Pages visited, time spent on each page, and navigation paths;
• Referral source (how you arrived at the Platform).

2.6 Communications Data

• Records of customer support interactions via live chat or email;
• Feedback, complaints, and dispute correspondence;
• Marketing communication preferences and opt-in/opt-out records.

3 How We Collect Your Data

We collect personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party providers: Identity verification data from KYC service providers; payment data from GCash, PayMaya, BPI, BDO, and Metrobank; fraud detection signals from security partners;
• Publicly available sources: Sanctions lists, politically exposed persons (PEP) databases, and other publicly available compliance databases consulted as part of our AML obligations.

4 Why We Use Your Personal Data

83jl.com processes your personal data for the following purposes:

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, 83jl.com processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations to you under the Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), gaming regulations, and tax reporting requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent that you may withdraw at any time.

6 Sharing Your Personal Data

83jl.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your transactions;
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements;
• Game content providers: Software providers whose games are hosted on the Platform may receive anonymized session data for technical and audit purposes;
• Fraud and security partners: Service providers engaged to detect and prevent fraudulent activity, account takeovers, and money laundering;
• Regulatory and law enforcement authorities: Government agencies, including the Anti-Money Laundering Council (AMLC) and other competent Philippine authorities, where disclosure is required by law or court order;
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to strict confidentiality obligations.

7 Cookies & Tracking Technologies

83jl.com uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations;
• Analytics cookies: Collect anonymized data about how users interact with the Platform to help us improve performance and user experience;
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the Platform. For more information on managing cookies in popular browsers used in the Philippines, refer to the help documentation of your browser of choice.

8 Data Retention

83jl.com retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act;
• Gaming activity data: Retained for three (3) years from the date of the relevant gaming session;
• Customer support records: Retained for two (2) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for audit purposes;
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is anonymized or deleted.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data disposal procedures.

9 Data Security

83jl.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 83jl.com:

• Right to be informed: You have the right to know what personal data we collect, how it is used, and with whom it is shared;
• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is processed;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11 Children's Privacy and the 21+ Policy

If we become aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gaming platforms.

12 Cross-Border Data Transfers

In the course of providing our services, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our technology infrastructure, KYC verification providers, or game content partners are located. When such transfers occur, 83jl.com ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to maintain data protection standards equivalent to those required under Philippine law;
• Transfers only to jurisdictions that have been assessed as providing an adequate level of data protection;
• Compliance with the cross-border transfer provisions of the Data Privacy Act of 2012 and NPC guidelines.

13 Third-Party Services & Links

The 83jl.com Platform may contain references to third-party services, including payment processors such as GCash and PayMaya, and game software providers. These third parties operate under their own privacy policies, which are independent of this Policy. 83jl.com is not responsible for the privacy practices of third-party services.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 83jl.com Platform, particularly your chosen payment provider, before sharing personal information with them.

14 Updates to This Privacy Policy

83jl.com may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The date at the top of this page indicates when this Policy was last updated. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.

15 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.